Location Hyderabad Hybrid Work Hours 9 00 AM - 06 00 PMExperience Required 0-2 years in veterinary medical insurance claims processing or related domainWho We Are Quadrantech Pvt Ltd is a trusted partner offering comprehensive IT BPO and cybersecurity services with strong expertise in healthcare and insurance administration Guided by innovation compliance and operational excellence we support global organizations in streamlining processes improving accuracy and delivering quality customer experiences Job Summary We are seeking a skilled Veterinary Insurance Claims Specialist to join our Claims Operations team The ideal candidate will have hands-on experience in reviewing validating and processing veterinary insurance claims with high attention to detail This role requires strong analytical skills familiarity with veterinary terminology and the ability to collaborate with global teams while ensuring adherence to compliance and service-level standards Key Responsibilities Review and process veterinary insurance claims according to company policies and SLAs Evaluate clinical notes treatment plans invoices and medical histories for claim validity Verify coverage eligibility exclusions and benefits before claim adjudication Communicate with veterinary clinics pet owners and internal teams for missing or unclear information Identify discrepancies potential fraud indicators and documentation gaps Accurately document claim decisions and maintain records in claim management systems Collaborate with QA Operations and Support teams for continuous process improvement Participate in daily standups workflow reviews and training sessions Ensure compliance with data protection and regulatory standards Required Qualifications Experience with veterinary medical pet insurance or healthcare claims processing Strong understanding of veterinary medical terminology procedures and diagnostics Ability to interpret invoices SOAP notes treatment records and lab reports Proficiency with claims management systems and documentation tools Strong analytical ability with excellent attention to detail Good working knowledge of MS Office Excel Outlook Word Preferred Qualifications Experience with US UK AUS insurance processes Familiarity with claim adjudication guidelines and regulatory compliance Exposure to workflow tools such as CRM platforms ticketing systems or BPM tools Knowledge of denial management appeals and resubmission processes Soft Skills Excellent verbal and written communication skills Solid problem-solving and decision-making abilities Ability to work independently and in a fast-paced environment Team-oriented mindset with strong collaboration skills High level of accuracy integrity and professionalism