Job Role Answer inbound calls and assist customers with their Queries Request Complains Raise Request Complaints on behalf of the customer in the CRM tool Generate leads and educate customers about recent products their benefits Maintain and adhere to compliance guidelines Capture problem indicators highlight and suggest improvement Adherence to the monthly Score card parameters including Quality Efficiency and Accuracy Maintain adequate knowledge levels on products processes and systems used Ensure sales target are met Skills Required o Excellent verbal communication skills o Ability to comprehend capture as well as interpret basic customer information o Strong customer service focus o Knowledge of Banking Credit cards preferred Job Types Full-time Permanent Pay 20 000 00 - 40 000 00 per month Work Location In person
📌 Customer Support(hindi Voice) (Tamil Nadu)
🏢 Unidos Technology
📍 Tamil Nadu
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