Job description Some careers have more impact than others If you re looking for a career where you can make a real impression join HSBC and discover how valued you ll be HSBC is one of the largest banking and financial services organisations in the world with operations in 62 countries and territories We aim to be where the growth is enabling businesses to thrive and economies to prosper and ultimately helping people to fulfil their hopes and realise their ambitions We are currently seeking an experienced professional to join our team in the role of Manager Operations Principal responsibilities The role will require technical excellence to achieve target deliverables combined with the ability to get work done from administrators to achieve target KPIs Multi-tasking with ability to independently prioritize workload without impacting deliverables Provide support for seamless re-migration on boarding of new business and funds in line with Global Operating Model The role will demand individuals to drive excellent client service within the standard model with promoting continuous improvement of processes and of identifying and capitalizing opportunities to create capacity and generate efficiencies The individual needs to be flexible to work in shifts respond to additional business need if required and work closely across different jurisdictions and cultures The individual must keep the team motivated ensure they perform at their best and work towards increasing the team s overall performance in terms of productivity quality Liaison and coordination with internal and external stakeholders to drive service excellence Individual also has to develop valuable working relationship with peers in other process and most importantly with the business partners Complete IOC for captured roles Given the criticality of the process this role requires the job holder to adhere to process and FIM guidelines to ensure NIL impact to the business Any The working environment is very professional and the incoming individual will have to meet the work related challenges with the same zeal To ensure that individuals are able to perform at their best there will be process training necessary guidance provide by the Line Manager on an ongoing basis The role will operate within the orbit of the Trade Processing and settlements of Funds service s strategic plan Requirements Bachelor s Master s degree in Finance Accounting 6-10 years of relevant trade processing settlements Setup and Confirmation Ability to handle teams and monitor and meet operational goals Should have an eye for detail and a strong analytical mind Complete understanding of Trade Life Cycle Excellent knowledge of Capital Markets and Financial instruments Efficient Time Management and ability to multi task work and priorities to meet defined deadlines Interact with broker and Investment manager for statements portal access for booking purpose Knowledge on Trade platforms like Calypso MARKIT Geneva Trade Flow Multifonds Understanding of investment accounting investment valuations and funds will be an advantage Strong Accounting Concepts with a clear understanding of financial statements Basic knowledge in custody brokerage depository Clearing agent and reconciliations Additional qualifications related to financial industry will be given preference You ll achieve more when you join HSBC HSBC is committed to building a culture where all employees are valued respected and opinions count We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within an inclusive and diverse environment Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website Issued by HSBC Electronic Data Processing India Private LTD