Preferred Candidate Female Job Responsibilities Handle customer queries and provide prompt accurate solutions via call chat and email Handle inbound outbound calls professionally and provide information assistance Maintain and update customer vendor records in the system Perform data entry documentation and record management Prepare and maintain reports invoices and other office documents Work collaboratively with the internal team to resolve customer concerns effectively Required Skills Good verbal and written communication skills Basic understanding of IT and software concepts Customer-friendly and patient attitude Ability to learn quickly and adapt to processes Education Graduation in BCA or B Sc in IT Job Type Full time Pay 12 000 00 - 20 000 00 per month Work Location In person