Location Bangalore Karnataka India Category Client Support Administration Req ID 16996 Job Type Full-time regular Through our dedicated associates Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them You have an opportunity to personally thrive make a difference and be part of a culture where individuality is noticed and valued every day Job Track Description Performs tasks based on established procedures Uses data organizing and coordination skills to perform business support or technical work Requires vocational training certifications licensures or equivalent experience General ProfileHas advanced specialized expertise within a range of analytical or operational processes Completes assignments and facilitates the work of others May coordinate assignments beyond work area Proposes improvements to processes and methods Acts as a lead coordinating the work of others but is not a supervisor Works autonomously within established procedures Functional KnowledgeHas developed skills in a range of processes procedures and systems Acts as a technical expert in some areas Business ExpertiseUnderstanding of how best teams integrate and work together to achieve company goals ImpactImpacts a team by example through the quality service and information provided Suggests enhancements to work procedures and practices to improve efficiency LeadershipServes as a team lead May allocate work to team members Provides subject matter guidance to junior team members Problem SolvingProvides solutions to atypical problems with little or no precedent Interpersonal SkillsExchanges information and ideas effectively Uses tact and diplomacy when working with others Responsibility StatementsDelivers the required calculation for all workflows based on transactions productivity and waste forecasts Reviews and processes requests from operations for scheduled activities such as time off non-productive activities and exceptions into schedules based on guidelines and planned capacity Creates employee schedules that minimize work hours and meet workload requirements resource availability and regulations Optimizes the use of resources to effectively meet project KPIs Publishes employee work schedules after sign-off of intraday management Performs other duties as assigned Complies with all policies and standards Conduent is an Equal Prospect Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity gender expression sex gender marital status sexual orientation physical or mental disability medical condition use of a guide dog or service animal military veteran status citizenship status basis of genetic information or any other group protected by law For US applicants People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation s by submitting their request through this form that must be downloaded Complete the form and then email it as an attachment to FTADAAA conduent com You may also