Account Manager (5-10 Yrs) Mumbai (after-sales/customer Service)

Account Manager (5-10 Yrs) Mumbai (after-sales/customer Service)

02 Aug
|
Frequency.cx
|
Mumbai

02 Aug

Frequency.cx

Mumbai

Key Responsibilities - Serve as the primary point of contact for client accounts managing day-to-day communication and ensuring client satisfaction - Build strong client relationships by understanding their business goals brand voice and marketing priorities - Collaborate with internal creative strategy and production teams to deliver campaigns on time and within scope - Translate client briefs into actionable tasks for the creative team ensuring alignment between expectations and output - Manage timelines budgets and deliverables across multiple projects simultaneously - Proactively identify opportunities to grow existing accounts by pitching new ideas formats or campaigns - Resolve challenges with clients or internal teams maintaining a solutions-first approach - Track campaign performance and prepare reports to demonstrate impact and ROI for clients Requirements - 5 years of experience in account management client servicing or brand management preferably in advertising creative agencies or media - Proven track record of handling large brands and high-profile campaigns - Excellent communication and relationship management skills with strong business acumen - Ability to juggle multiple projects in a fast-paced creative environment - Deep understanding of digital-first content influencer marketing and brand storytelling - Strong problem-solving and conflict-resolution skills - Comfortable working with cross-functional teams creative production strategy What We Offer - Opportunity to work with some of the biggest brands and create campaigns that shape pop culture - A creative team-oriented and fast-moving work environment - Growth opportunities in a rapidly scaling creative studio ref updazz com

📌 Account Manager (5-10 Yrs) Mumbai (after-sales/customer Service)
🏢 Frequency.cx
📍 Mumbai

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