We are looking for a Customer Support Executive who will act as the first point of contact for our customers The role involves handling queries resolving complaints ensuring customer satisfaction and maintaining solid customer relationships The candidate should possess excellent communication skills problem-solving abilities and a customer-centric mindset Key Responsibilities Handle inbound and outbound customer calls emails and chat support in a professional manner Provide accurate information about products services and policies Resolve customer complaints and queries promptly while ensuring customer satisfaction Maintain records of customer interactions feedback and issues Escalate complex issues to the concerned department manager Follow-up with customers to ensure their queries are resolved Assist in customer onboarding and guiding them through processes when required Contribute to process improvement by suggesting solutions based on customer feedback Job Type Full-time Pay 12 000 00 - 20 000 00 per month Benefits Food provided Health insurance Provident Fund Work Location In person

📌 Customer Support Executive (cse) (Gujarat)
🏢 DC Design
📍 Gujarat