The Sales Coordinator will act as the operational backbone of the business development team ensuring smooth execution of sales processes accurate CRM management and effective reporting This role will focus on coordinating sales activities managing dashboards supporting client demos marketing-driven calls and driving accountability across the team Department Business Development Location Mohali India - Work from Office Employment Type Full-time Working Days Monday to Friday Saturday Sunday Off Working Days 6 30pm to 3 30am IST Subject to change as per Daylight Saving Reporting To Business Development Manager Key Responsibilities1 Sales Process Coordination Support the Outbound Cold calling team in managing day-to-day sales operations Ensure leads are assigned tracked and followed up on within defined timelines Coordinate with Marketing on campaign-driven leads and ensure seamless handover to sales 2 CRM Dashboard Management Own CRM data hygiene ensuring all leads appointments and pipeline stages are accurately updated Prepare daily weekly and monthly dashboards on team performance revenue pipeline and lead conversions Provide insights to management on trends gaps and areas of improvement 3 Team Driving Reporting Track daily weekly performance of ISRs CSRs against activity and appointment targets Follow up with team members to ensure no opportunities are missed Prepare management-ready reports with clear summaries and action items 4 Client Interaction Support Handle marketing-driven inbound calls and coordinate initial communication with prospects Support senior sales team with demo presentations and follow-up materials Assist in proposal preparation documentation and client correspondence 5 Operational Excellence Standardize processes for lead assignment follow-up cadence and reporting Maintain a central knowledge base of templates decks and sales assets Highlight risks and bottlenecks in the sales cycle for timely resolution Skills Qualifications Bachelor s degree in Business Sales or Marketing MBA preferred but not mandatory 2-4 years of experience in Sales Coordination Sales Operations or Business Development support Proficiency in CRM systems HubSpot Salesforce or Zoho Solid MS Excel Google Sheets skills exposure to dashboards analytics tools is a plus Excellent communication organizational and coordination skills Ability to work in a fast-paced target-driven environment with attention to detail Performance KPIs CRM data accuracy and timeliness of updates 100 hygiene target Quality and punctuality of reports dashboards shared with management Improvement in ISR CSR follow-up compliance Number of marketing-driven calls demos successfully supported Overall efficiency of sales process coordination Candidate Persona A detail-oriented professional who enjoys managing processes data and reporting Strong multitasker with ability to coordinate across teams Proactive and dependable ensuring the sales team stays organized and on track Confident enough to interact with clients when required but primarily focused on enabling the sales function Job Type Full-time Pay 45 000 00 - 60 000 00 per month Benefits Leave encashment Paid sick time Paid time off Ability to commute relocate Mohali Punjab Reliably commute or planning to relocate before starting work Preferred Experience CRM software 2 years Preferred Sales Coordination 2 years Preferred Work Location In person