Making Outbound Calls - Contact potential or existing customers to promote products services or offers Handling Inbound Calls - Answer queries from customers provide information and resolve concerns Lead Generation - Identify and qualify sales leads through cold calling or follow-ups Customer Relationship Management - Maintain good relations with existing customers ensuring satisfaction and loyalty Explaining Products Services - Clearly communicate features perks pricing and promotions Follow-up Calls - Call customers for feedback payments renewals or to nurture prospects Maintaining Records - Keep accurate logs of calls inquiries customer details and feedback in CRM or databases Meeting Targets - Work towards daily weekly monthly sales or call volume targets set by management Handling Objections - Listen patiently address concerns and provide convincing responses Escalation Handling - Transfer complex issues to senior staff or relevant departments when required Additional Responsibilities Conducting surveys or collecting market research over calls Sending follow-up emails SMS or WhatsApp messages when needed Participating in training to improve product knowledge and communication skills Reporting daily weekly call performance to supervisors Job Type Full-time Pay 18 000 00 - 20 000 00 per month Work Location In person

📌 Tele Caller (Chandigarh)
🏢 charms education & immigration services p
📍 Chandigarh