Job Summary Job Responsibilities To provide Technical support on network related problems incidents faults To configure test and maintain LAN WAN equipment and related services Create and maintain comprehensive Network documentation Inventory for all implemented networks Review the performance of the Network devices and WAN Links Monitoring VPN application managing the tracker for VPN Business Applications CCNA Cisco certifications CCIP CCIE etc Red hat certifications would be highly desirable Should be Familiar with Routers like Cisco R1042 Firewalls like Fortinet 100E 60 E etc Should have positive knowledge of TCP IP and related protocols such as IPSEC VPN FTP TFTP HTTP DHCP DNS WINS SSL Should have excellent verbal and written communication skills in English Should be a quick learner with an ability to share and transfer knowledge Operating Systems OS installation re-installation upgrades and Patches updates Software installations such as OS Various flavors Office MS Project requirement Manage Tickets in on-line systems Activate tickets upon review Escalate issues if necessary and close tickets upon completion Assistance for hardware and software procurement Handle daily technical support activities on desktop support data network and server management Installation of Linux and trouble shooting Work Closely with the business understand the requirement and provide the appropriate solution Knowledge of Virtualization VMware technologies is desirable Server installation and maintenance Must have good technical writing skills and have experience in writing tests and implementation Migration plans Education B Tech B E in CS IT EC MCA BCA B Sc Computer Science Skills Required Prefer at least 1-3 years of hands-on experience with an undergraduate degree in Engineering and or IT areas CCNP CCIE R S SP DC desired Deep Hands-on experience in Installation Configuration and troubleshooting and or Network Solution designing of Cisco Routers and switches Job Type Full-time Pay 18 000 00 - 30 000 00 per month Benefits Health insurance Leave encashment Provident Fund Work Location In person
📌 It Executive (Kerala)
🏢 AIFL
📍 Kerala
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