- Job Description: Minimum 12–36 months of experience in P&C; Insurance operations
- Solid understanding of policy lifecycle (New Business, Endorsements, Renewals, Cancellation)
- Meets quality ( target CPR), productivity, and SLA benchmarks consistently
- No active PIP / disciplinary action
- Demonstrated ownership, attention to detail, and process compliance

- - Responsibilities: Process endorsements, renewals, cancellations, and new business transactions accurately
- Ensure compliance with client guidelines, SOPs, and regulatory requirements
- Maintain SLA adherence and quality benchmarks
- Perform data validation and document checks to avoid errors
- Support backlog clearance and priority queues (e.g., renewal conversion, premium closing tasks)
- Collaborate with onshore stakeholders for clarifications and issue resolution
- Identify opportunities for process improvement and error reduction

Qualifications: Regular Graduation degree

📌 Senior Executive (India)
🏢 EXL Service
📍 India