02 Aug
|
BJS Distribution & Storageuriers
|
Punjab
02 Aug
BJS Distribution & Storageuriers
Punjab
About the Role We are hiring enthusiastic and customer-focused Customer Care Associates CSA for a UK shift monthly rotational in a product-based company This role offers a great opportunity to build your career gain international process exposure and grow internally through Internal Job Postings IJP within the organization Key Responsibilities Handle inbound and outbound calls emails and chats for UK-based customers Resolve product service-related queries in a skilled and timely manner Maintain accurate records of customer interactions in the CRM system Ensure excellent customer satisfaction by providing empathetic and effective support Meet performance metrics such as response time resolution rate and quality standards Requirements Excellent communication skills in English spoken and written Ability to work in UK shifts with monthly rotational schedule Prior customer support BPO experience is an advantage freshers welcome Strong problem-solving and interpersonal skills Basic knowledge of customer service tools CRM systems preferred Benefits Opportunity to work with a product-based company Internal Job Posting IJP program for career growth Positive work environment with learning opportunities Health Insurance Provident Fund PF Shift UK Shift Monthly rotational Job Types Full-time Permanent Fresher Pay 260 000 00 - 360 000 00 per year Work Location In-person Mohali Speak with the Employer 91 (phone hidden) Job Types Full-time Permanent Fresher Pay 270 000 00 - 360 000 00 per year Benefits Health insurance Provident Fund Work Location In person
📌 Customer Support Associate – Uk Shift (Punjab)
🏢 BJS Distribution & Storageuriers
📍 Punjab