We are seeking a proactive and empathetic Customer Care Executive to join our team You will be the first point of contact for our customers ensuring their queries are resolved efficiently and professionally Your role is vital in maintaining customer satisfaction and building long-term relationships Key Responsibilities Respond to customer inquiries via phone email and chat Resolve complaints and provide appropriate solutions promptly Maintain accurate records of customer interactions Guide customers through product features and usage Coordinate with internal teams to ensure smooth service delivery Follow up to ensure resolution and customer satisfaction Promote company products and services when appropriate Required Skills Excellent verbal and written communication Solid problem-solving and conflict resolution abilities Ability to multitask and manage time effectively Empathy patience and a customer-first attitude Familiarity with CRM systems and support tools Qualifications Minimum 12th pass graduate preferred 1 years of experience in customer service preferred Proficiency in English and other regional languages if applicable Comfortable with rotational shifts and weekend availability Job Types Full-time Permanent Fresher Pay 12 000 00 - 25 000 00 per month Language Hindi Preferred

📌 Customer Care Executive (Kerala)
🏢 Hair's Culture
📍 Kerala