Job description - Desk Verification Associate Roles and Responsibilities - 1 To make outbound cold calls on the debtor list and identify right party contacts RPC 2 Assure accurate call dispositions on dialers used for outbound calling to contribute to debtor contact list segregations such as right party contacts wrong number callbacks answering machine etc 3 Perform voice interactions with right-party contact debtors aimed at Generating collection-qualified leads 4 Work cross-functionally with the collections team and Live transfer or fix appointments of collection-qualified leads for conversion attempts 5 Timely follow-up on collection qualified leads asked for a call back to convert them into a Live transfer or an appointment with a collection team Education Any Graduate or undergraduate Minimum 12th Pass Skills Fluent English verbal communication Questioning Logical reasoning Active listening Public speaking Active reading One time Meal Cab Within 12 km or Travel Allowance Depends on distance Shift timing and working days Monday to Friday 6 00 PM to 3 00 AM OR 8 00 PM to 5 00 AM Job Types Full-time Permanent Fresher Benefits Cell phone reimbursement Food provided Leave encashment Provident Fund Schedule Fixed shift Monday to Friday Night shift Rotational shift US shift Supplemental Pay Performance bonus Quarterly bonus Education Higher Secondary 12th Pass Preferred Experience International voice process 1 year Preferred total work 1 year Preferred Job Types Full time Permanent Fresher Pay 18 000 00 - 23 000 00 per month Benefits Food provided Health insurance Provident Fund Schedule Evening shift Fixed shift Night shift US shift Supplemental Pay Performance bonus Quarterly bonus Yearly bonus Experience total work 1 year Preferred Work Location In person