We are looking for a proactive and technically skilled L1 Support Engineer to join our IT support team The ideal candidate will have minimum 1 5 years of hands-on experience in network troubleshooting basic server maintenance and desktop laptop support You will be the first point of contact for users facing IT issues and will play a key role in maintaining seamless IT operations Key Responsibilities Provide Level 1 support for network server and desktop-related issues Monitor and manage LAN WAN infrastructure and resolve basic network connectivity issues Assist with basic server maintenance e g user creation permission management backups Installation configuration and troubleshooting of desktops laptops printers and peripherals Operating system support Windows 10 11 basic Linux knowledge is a plus Handle ticketing system log incidents and ensure timely resolution escalation Coordinate with L2 L3 engineers for escalated issues Maintain IT inventory and asset records Provide on-site support for users in the South Delhi office and remote support if needed Required Skills Basic understanding of network concepts IP addressing DHCP DNS etc Familiarity with Windows Server and Active Directory basics Experience with hardware troubleshooting and software installations Knowledge of antivirus tools patch updates and system imaging Strong communication and interpersonal skills Ability to work independently and within a team Qualification Diploma Bachelor s degree in IT Computer Science or a related field Job Type Full time Pay From 20 000 00 per month Work Location In person

📌 Engineer (New Delhi)
🏢 Cloud one systems
📍 New Delhi