IT Support Engineer Location Powai Mumbai Type Full-time About the Company 1Cell Ai is a cutting-edge precision oncology company on a mission to revolutionize cancer care through advanced cell and molecular profiling technologies 1Cell Ai is rapidly shaping the future of oncology diagnostics and making a tangible impact in the fight against cancer If you re passionate about innovation impact and joining a team at the forefront of biotech 1Cell Ai is the place to be About the Role We are looking for an IT Support Engineer to join our team and ensure smooth day-to-day operations across our internal IT infrastructure You will provide technical assistance to employees maintain systems and hardware and help resolve issues related to networks devices and applications Key Responsibilities Provide technical support for desktops laptops printers and mobile devices Set up and configure hardware software and user accounts Troubleshoot and resolve issues related to OS networks and enterprise tools Manage IT assets and ensure system security and compliance Coordinate with external vendors and escalate issues as needed Maintain documentation for IT processes incidents and solutions Requirements 2 years of experience in IT support or system administration Robust knowledge of Windows macOS Active Directory and networking basics Experience with helpdesk systems e g JIRA Zoho o Excellent communication and troubleshooting skills Familiarity with cloud tools e g Office 365 Google Workspace is a plus Preferred Qualifications Certifications like CompTIA A Network or Microsoft MTA MCSA Experience supporting remote teams and endpoint security solutions Job Types Full-time Permanent Pay 300 000 00 - 500 000 00 per year Benefits Health insurance Provident Fund Shift Day shift Education Bachelor s Preferred Experience IT support 2 years Preferred Work Location In person

📌 It Support Engineer (Maharashtra)
🏢 Modgen Solutions
📍 Maharashtra