Patient Interaction Feedback Conduct daily patient feedback rounds including Discharge feedback rounds to assess the overall hospital experience Evening rounds to interact with general patients and gather real-time concerns Ensure proper documentation and timely escalation of feedback to concerned departments for resolution Resolve patient queries and complaints promptly with empathy and efficiency ensuring follow-up until closure Doctor Referral Coordination Coordinate with reference doctors regarding the current status and condition of their referred patients Act as a liaison between patients and doctors for non-clinical communication when needed Admission and Onboarding Personally meet all newly admitted corporate and reference patients to welcome them explain hospital processes and offer assistance Ensure all necessary patient services and preferences are communicated to relevant departments Financial Coordination Conduct the evening deposit round updating patients or families about billing status pending deposits and clarifying payment-related queries in coordination with the billing department Job Type Full time Pay 10 000 00 - 11 000 00 per month Schedule Day shift Work Location In person