About Medhavi Skills University Medhavi Skills University MSU is a government-notified private skills university established under a State Act in Sikkim dedicated to promoting quality skill education and entrepreneurship integrated with higher education As a pioneering institution in the convergence of the skilling ecosystem with higher education MSU aligns with the National Education Policy 2020 NEP 2020 Recognized by the UGC and established in 2021 MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses embedding on-the-job internships and training within the curriculum MSU is a recognized Awarding Body under the National Council for Vocational Education Training NCVET and is empaneled with the Directorate General of Training DGT As an anchor university partner with the National Skill Development Corporation NSDC and the Project Management Unit PMU of NSDC International MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs For more information visit https msu edu in About OIA a Division of MSU The Office of International Affairs OIA is firmly committed to advancing its mission of cultivating a more equitable and interconnected global community by providing international apprenticeships internships work placements and job opportunities The primary aim of OIA is to help the University and its affiliated centers implement their comprehensive internationalization strategy As a crucial link between the University and international stakeholders the OIA aims to broaden educational and employment opportunities for all Medhavi students The OIA also maintains healthy relationships with Indian central and state governments Indian missions abroad and diplomatic entities in India to promote inward and outward student workforce mobility OIA promotes work-route migration by enabling the Overseas Manpower Mobility Ecosystem For more information visit https international msu edu in about-us-shine Role Overview The role involves overseeing hardware and software readiness for tests and ensuring smooth logistical execution The desired candidate should have strong communication basic tech troubleshooting and organizational skills which is essential for success in this role The role also involves end-to-end coordination of admission and examination-related operations The candidate will be responsible for managing walk-ins and inquiries Effective tele-calling and lead follow-up for admissions is a key component Key Responsibilities Ensure the daily operation of computer labs including the setup and shutdown of computers and peripheral devices printers scanners projectors Regularly inspect lab equipment for damage or malfunctions and ensure that all systems are fully operational Install configure and update hardware software and operating systems on lab computers to meet instructional requirements Provide in office technical assistance to staff using the computer lab addressing any hardware or software-related issues Troubleshoot and resolve problems related to networking operating systems software applications and peripheral devices Assist users with login issues software installations file management printing and other general IT queries Maintain accurate records of all lab equipment and software licenses ensuring that the lab complies with licensing agreements and educational use restrictions Coordinate the purchase repair or replacement of lab equipment as needed Keep an updated inventory of all computers hardware peripherals and software programs used in the lab Ensure that all computers in the lab are connected to the network and have appropriate access to shared resources like printers servers and internet Manage test logistics document collection and system readiness Handle candidate walk-ins and inquiries Conduct and record tele-calls for admissions follow-ups Qualifications Skills Required Bachelor s degree or diploma in Information Technology Computer Science or a related field Experience in both hardware and software operations examination setup device handling basic troubleshooting etc Strong communication skills with a pleasing personality Prior experience in tele-calling lead management or admissions preferred The candidate must be comfortable in counselling students as and when required What We OfferBeing a key player in something potentially massive and world-changing Competitive salary and incentive structure best in the industry Opportunities for professional development and growth A supportive and collaborative work environment The chance to make a meaningful impact on the careers and lives of working professionals How to Apply Interested candidates should submit a resume and cover letter detailing their qualifications and experience at careers msu edu in at earliest possible Medhavi Skills University is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees

📌 Test Admin Cum Tele Caller (Gujarat)
🏢 Medhavi
📍 Gujarat