Key Responsibilities Greet and welcome patients attendants and visitors in a courteous manner Register patients and maintain accurate records in the hospital management system Schedule appointments and manage doctors consultation slots Handle incoming calls and route them to appropriate departments Provide information about hospital services doctors and facilities Coordinate with billing pharmacy laboratory and nursing departments Assist in managing patient flow and waiting area Maintain cleanliness and order at the front desk Handle patient feedback or complaints and escalate when necessary Ensure all protocols and procedures are followed especially related to patient privacy and safety Skills and Qualifications Minimum qualification 10 2 or Graduate preferably in any discipline Prior experience in hospital healthcare front office preferred Valuable communication skills in Hindi and English Basic computer knowledge MS Office hospital software Polite patient-friendly and presentable Ability to multitask and stay calm under pressure Job Types Full-time Permanent Fresher Pay 15 000 00 - 29 450 00 per month Benefits Health insurance Paid sick time Provident Fund Schedule Fixed shift Night shift Rotational shift Supplemental Pay Overtime pay Yearly bonus Language English Preferred Hindi Preferred Work Location In person Expected Start Date 23 07 2025