Job Category Platform Operations Do you relish the prospect of working with the most cutting-edge technology Would supporting the biggest global network excite you Join our Compute team The Akamai Compute Operations Center monitors troubleshoots and maintains Akamai s deployed Compute infrastructure in a 24 7 environment Our Operations Center enables Akamai s cloud infrastructure to deliver content and applications regardless of network traffic Partner with the best You will work in a 24 7 Operations Center managing monitoring incident response troubleshooting and infrastructure maintenance Responsibilities include resolving issues and enhancing customer experiences through prompt detection and problem mitigation As a Platform Operations Engineer you will be responsible for Handling and resolving incidents end-to-end conducting investigations troubleshooting and escalating when necessary Handling internal and external communication status page tickets Slack Webex etc Creating and or update procedures run-books diagrams and other documentation on a continual basis Partnering with senior engineering teams during scheduled or emergency maintenance activity Do what you love To be successful in this role you will Have 1 years of relevant experience and a Bachelor s degree or its equivalent Have experience working in a Systems administration or DevOps role Troubleshoot mission-critical Linux servers within virtualized environments Be familiar with best practices of Linux systems administration Be familiar with TCP IP in internet working WAN data communications Have experience in a hosting environment or other cloud-based IAAS or SAAS Work in a way that works for you FlexBase Akamai s Global Flexible Working Program is based on the principles that are helping us create the best workplace in the world When our colleagues said that flexible working was important to them we listened We also know flexible working is important to many of the incredible people considering joining Akamai FlexBase gives 95 of employees the choice to work from their home their office or both in the country advertised This permanent workplace flexibility program is consistent and fair globally to help us find incredible talent virtually anywhere We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like We power and protect life online by solving the toughest challenges together At Akamai we re curious innovative collaborative and tenacious We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference Our teams use their global perspectives to put customers at the forefront of everything they do so if you are people-centric you ll thrive here Working for you At Akamai we will provide you with opportunities to grow flourish and achieve outstanding things Our benefit options are designed to meet your individual needs for today and in the future We provide benefits surrounding all aspects of your life Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget both today and in the future About us Akamai powers and protects life online Leading companies worldwide choose Akamai to build deliver and secure their digital experiences helping billions of people live work and play every day With the world s most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications while we keep experiences closer to users and threats farther away Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients Come join us and grow with a team of people who will energize and inspire you