We are looking for a motivated and confident Telecaller to join our team. The ideal candidate will be responsible for making outbound calls, handling customer inquiries, generating leads, explaining products or services, and maintaining positive customer relationships.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Explain company products and services clearly.
- Generate and qualify leads for the sales team.
- Handle customer queries and provide accurate information.
- Follow up with customers regarding inquiries and appointments.
- Maintain records of customer interactions and update the CRM system.
- Meet daily and monthly calling and sales targets.
- Resolve customer concerns professionally and escalate issues when necessary.
Requirements
- High school diploma or graduate in any discipline.
- Excellent communication and interpersonal skills.
- Basic computer knowledge and proficiency in MS Office.
- Ability to persuade and negotiate effectively.
- Valuable listening and problem-solving skills.
- Previous experience in telecalling, customer service, or sales is preferred but not mandatory.
Skills
- Strong verbal communication
- Customer service orientation
- Sales and negotiation skills
- Time management
- Positive attitude and teamwork
Salary & Benefits
- Competitive salary
- Performance-based incentives
- Training and career growth opportunities
- Friendly work environment
Pay: ₹12,000.00 - ₹16,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
- Work from home
Work Location: In person
📌 Tele Caller Executive (India)
🏢 Saraf the jewellers
📍 India
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