Role & responsibilities

- Lead Generation: Source client through field visit, direct marketing, builders and channel partners.

- Explain home loan features, interest rates, eligibility criteria to clients

- Follow up with credit, legal and processing teams for loan disbursement
- To source loan clients in line with the business plan and target.

- Creating and maintaining strict credit discipline and ensuring zero default in recovery.

- Monitor the loan portfolio conduct loan utilization checks and regular monitoring visits.

- Ensure compliance with policies, procedures & practices and continuously contribute to their improvement.

- Accurate and timely record keeping and reporting.

- Understanding customer needs and responding to customer queries & issues to ensure customer satisfaction.

- Completion of loan contracts by explaining provisions to applicant; obtaining signature and notarization; collecting fees.

- Any other work assigned to you from time to time.

📌 Walk-in || Relationship Officer- Housing loan (Bengaluru)
🏢 Utkarsh Small Finance Bank
📍 Bengaluru