Designation: Receptionist
Location: Patna
- Ensure all appointments sent in system are confirmed with an outcall to invite patients for Centre visit
- Ensure appointments confirmed are in line with Center head availability
- Manage calls, receive & pass on relevant messages to the concerned personnel
- Address patient grievances & communicate the same to PX team and CH when needed
- Monitor online reviews & communicate negative feedback to PX team and CH
- Handle MIS on a daily basis & report to the concerned authority as and when needed
- Ensure Front Office is always a clean & safe workplace, manage equipment and adhere to SOPs & other company norms with integrity towards all stakeholders.
- Participate and contribute in quality improvement initiatives to ensure better performance and achieve business objectives.
Interested candidate can share updated resume on
[email protected].
📌 Walk-in || Receptionist (Patna)
🏢 Indira IVF Hospital
📍 Patna