VXI Global Solutions India Pvt. Ltd. is hiring Customer Support Executives to deliver exceptional customer service through Voice, Chat, Email, and other support channels. If you have excellent communication skills and a customer-first approach, we encourage you to apply.

Job Title: Customer Support Executive (Chat/Email)

Key Responsibilities

- Handle customer inquiries via phone, chat, email, and other assigned communication channels.
- Deliver a high-quality customer experience during every interaction.
- Understand customer concerns and provide accurate, timely resolutions.
- Escalate complex or unresolved issues to the appropriate team as per company guidelines.
- Accurately document customer interactions following standard operating procedures.
- Adhere to quality standards, company policies, and customer service guidelines.
- Maintain schedule adherence and a strong attendance record.
- Demonstrate professionalism, integrity, and empathy in all customer interactions.





Required Skills

- Excellent verbal and written communication skills.
- Typing speed of 40 WPM with 90% accuracy.
- Ability to manage multiple customer interactions efficiently.
- Strong problem-solving and customer service orientation.
- High attention to detail and accuracy in handling customer information.
- Willingness to work in rotational shifts, including night (graveyard) shifts.

Eligibility

- Strong customer handling and communication skills.
- Flexibility to work in a 24x7 support setting.
- Freshers and experienced candidates with relevant customer support skills are welcome to apply.

Job Location VXI Global Solutions India Pvt. Ltd.

Recruitment Hub, Ground Floor, Vega Block, Ascendas IT Park, Gate No. 5, Inorbit Mall Road, Madhapur, Hyderabad 500018.

📌 Walk-in || Mega drive For International Non Voice Process (Chat process) (Hyderabad)
🏢 VXI Global Solutions
📍 Hyderabad