Salary: Up to 6 LPA (Based on experience, skills & interview performance)
Key Responsibilities:
- Handle customer queries through voice calls, email, and chat.
- Provide prompt and accurate support for banking-related services.
- Resolve customer concerns while ensuring high customer satisfaction.
- Maintain accurate records of customer interactions.
- Follow company policies, compliance guidelines, and quality standards.
- Escalate complex issues to the relevant teams when required.
- Deliver excellent customer service with a professional approach.
Skills Required:
- Excellent communication skills in English.
- Customer-focused attitude with strong problem-solving skills.
- Basic computer knowledge and typing skills.
- Ability to work in a fast-paced environment.
- Willingness to work in rotational shifts, if required.