Job description:

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Field Counsellor – Inspira Program (Severe Asthma Support)Role Overview

The Field Counsellor is a field-based clinical support professional who assists healthcare professionals in conducting Severe Asthma Clinics. The role focuses on patient education, diagnostic support, documentation, and compliance, while ensuring that all medical decisions remain with the treating physician.

Reporting To

- Program Manager – Inspira Program

Work Location

- Assigned clinics and hospitals across selected cities in India.

Work Schedule

- 6 days per week
- Maximum 2 clinics/OPDs per day
- Support at least 6 clinics/hospitals per week
- Maintain over 90% attendance at assigned clinics

Key Responsibilities1. Clinic Support

- Attend assigned clinics according to schedule.
- Assist in organizing and supporting Severe Asthma Clinics.
- Ensure timely arrival and completion of assigned clinics.

2. Clinical Support (Non-Clinical Decision Making)

Assist healthcare professionals with:

- Asthma Control Test (ACT)
- Reversibility testing
- FeNO testing
- Spirometry (where applicable)
- Identifying incorrect inhaler techniques
- Demonstrating correct inhaler usage using approved program scripts

Not permitted to:

- Interpret diagnostic reports
- Diagnose patients
- Recommend or discuss treatment
- Provide prescriptions
- Stay inside the physician consultation room

3. Patient Education

- Educate enrolled patients on proper inhaler technique.
- Increase awareness of severe asthma management.
- Maintain qualified, non-promotional communication.
- Follow approved educational scripts.

4. Documentation & Reporting

Maintain accurate records of:

- Clinics conducted
- Patient enrollment
- Severe asthma segmentation
- OCS tracking
- Repeat visits
- Inhaler technique errors




- Deployment utilization

Submit:

- Daily activity updates
- Monthly reports within the required timelines

5. Compliance & Pharmacovigilance

- Report Adverse Events (AE) within 24 hours.
- Follow:
- ABAC
- Data privacy requirements
- Code of Practice
- Pharma compliance policies
- Obtain necessary patient and HCP consents.
- Never store patient diagnostic data.

EligibilityPreferred Qualifications

- B.Sc Nursing
- GNM
- B.Sc Respiratory Therapy
- Bachelor of Physiotherapy (BPT)
- Pulmonary Function Technician
- Medical Laboratory Technician (MLT) with respiratory exposure

Preferred Experience

- Patient Support Programs
- Respiratory care
- Hospital or clinic experience

Required Skills

- Excellent communication
- Fluency in the regional language (mandatory)
- Basic English
- Ability to teach inhaler techniques effectively
- Strong field execution and discipline
- High awareness of compliance and patient confidentiality

Role Boundaries

The Field Counsellor must not:

- Give medical advice
- Interpret test results
- Discuss prescriptions
- Store patient diagnostic data
- Be present during physician consultations

Key Performance Indicators (KPIs)Program Execution

- ≥90% clinic attendance
- ≥90% clinic completion
- ≥90% on-time arrival

Compliance

- 100% AE reporting within 24 hours
- Zero critical compliance violations

Reporting

- Monthly reports submitted within 5–7 working days
- Accurate documentation and tracking

Pay: ₹25,000.00 - ₹30,000.00 per month

Application Question(s):

- What is your notice period ?
- Are you from science background ?

Education:

- Bachelor's (Preferred)

Experience:

- Field service: 1 year (Preferred)

Location:

- Chandigarh, Chandigarh (Chandigarh) (Preferred)

Willingness to travel:

- 100% (Preferred)

Work Location: In person

📌 Field Executive (India)
🏢 Health Care at Home India
📍 India