Walk-in | Chat Support Process - Freshers Walkin on 30th July To 8th (Hyderabad)

Walk-in | Chat Support Process - Freshers Walkin on 30th July To 8th (Hyderabad)

02 Aug
|
Dicelogic Solutions
|
Hyderabad

02 Aug

Dicelogic Solutions

Hyderabad

Freshers are welcome to apply. The starting take-home salary will be 14,000 INR.

We are seeking Freshers with strong typing speed and high accuracy in the English language. Candidates should be energetic, focused, and eager to work in an Online Chat Support role, handling both inbound and outbound conversations with customers from the USA and other international markets. The role involves engaging users through live chat platforms, understanding their needs, promoting relevant offers, and converting interactions into successful sales while maintaining high service standards.

Key Responsibilities

Handle live chat conversations with customers from the USA and global markets

Engage users proactively and convert inquiries into sales / sign-ups / deposits

Promote ongoing offers, bonuses, and campaigns through chat

Build trust and maintain a human, friendly conversation tone (not robotic)

Assist customers with basic queries related to account, promotions, and payments

Follow chat scripts and compliance guidelines while keeping conversations natural





Meet or exceed daily/weekly sales and conversion targets

Coordinate with support, payments, and marketing teams when required

Maintain proper chat logs and CRM updates

Work in US time zones or rotational international shifts

Requirements & Qualifications:

Freshers and Experience in online chat sales, live chat support, or customer engagement

Ability to persuade, upsell, and close sales via chat

Excellent written communication skills with a persuasive tone.

Robust interpersonal and problem-solving abilities.

Comfortable working in a fast-paced, KPI-driven environment.

Skills

Strong typing speed and accuracy in English Language.

Sales-oriented mindset.

Multitasking and time management.

Customer-centric approach.

Tech-savviness and adaptability.

Benefits

Attractive compensation package

Opportunities for career growth in international customer support.

Performance Bonus

Shift & Timings: Night Shifts

📌 Walk-in | Chat Support Process - Freshers Walkin on 30th July To 8th (Hyderabad)
🏢 Dicelogic Solutions
📍 Hyderabad

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