AR Caller – Job Description

Position: AR Caller
Department: US Healthcare / Medical Billing
Experience: 0–2 years
Shift: Night Shift

Responsibilities:

- Follow up with insurance companies regarding outstanding medical claims.
- Make outbound calls to insurance providers to check claim status.
- Identify claim denials, rejections, and payment issues.
- Verify claim details and insurance information.
- Take appropriate action to resolve unpaid or pending claims.
- Maintain accurate records of all calls and follow-up activities.
- Meet daily productivity and quality targets.
- Coordinate with the internal billing team to resolve claim-related issues.

Requirements:

- Good communication skills in English.
- Basic knowledge of US Healthcare RCM and medical billing.
- Willingness to work in night shifts.
- Good follow-up and problem-solving skills.
- Freshers with good communication skills can also apply.

AR Analyst – Job Description

Position: AR Analyst
Department: US Healthcare / Medical Billing
Experience: 1–3 years
Shift: Night Shift

Responsibilities:





- Analyze outstanding accounts receivable and unpaid claims.
- Review claim status and identify reasons for non-payment.
- Follow up with insurance companies regarding pending and denied claims.
- Work on claim denials, rejections, underpayments, and payment discrepancies.
- Review EOBs/ERAs and take appropriate action for claim resolution.
- Identify trends in denials and recommend corrective actions.
- Maintain accurate documentation and update claim status.
- Meet daily productivity, quality, and collection targets.
- Coordinate with the billing and payment posting teams to resolve issues.

Requirements:

- Good knowledge of US Healthcare RCM and medical billing.
- Experience in AR calling and denial management preferred.
- Good analytical and problem-solving skills.
- Strong communication and follow-up skills.
- Willingness to work in night shifts.

Pay: ₹8,529.16 - ₹30,879.07 per month

Advantages:

- Leave encashment
- Provident Fund

Work Location: In person

📌 AR Caller and AR Analaysis (India)
🏢 Phoenix Business Initiative
📍 India