Job Title: Guest Relation Executive

Organization: Aspire Children's specialty Centre

Department: Front Office / Patient Relations

Job Type: Full-time

Location: In office

JOB SUMMARY:

The Guest Relation Executive is responsible for creating a positive experience for patients and visitors by managing front-desk operations, coordinating appointments, and ensuring smooth communication between patients and hospital staff.

KEY RESPONSIBILITIES

· Welcome and assist patients and visitors in a polite and professional manner

· Handle front office and reception activities

· Manage patient registration and appointment scheduling

· Guide patients to departments and services

· Handle phone calls and inquiries

· Coordinate with doctors, nurses, and admin staff





· Maintain visitor records and basic reports

· Resolve patient/guest concerns and escalate when needed

REQUIRED SKILLS

· Good communication and interpersonal skills

· Pleasant personality and patient-friendly approach

· Basic computer knowledge (MS Office / hospital systems)

· Ability to handle multiple tasks

QUALIFICATIONS

· Bachelor’s degree or diploma in Hospitality Management or related field

· Previous experience in customer service or hospitality preferred

Job Types: Full-time, Fresher, Internship
Contract length: 6 months

Work Location: In person

📌 Guest Relation Executive (India)
🏢 CRESCENT PAEDIATRIC AND NEONATOLOGY
📍 India