Role & responsibilities
- Monitor and manage CRM queues to ensure timely assignment of cases.
- Perform data collection, validation, entry and maintenance activities in CRM and related systems.
- Update master data (customer and business records) with accuracy and completeness.
- Analyse, review data and resolve any discrepancies and missing information.
- Maintain reports, trackers, and dashboards using Excel.
- Coordinate with internal teams to ensure accurate and timely updates and reporting.
Preferred candidate profile Customer Service Associate to support CRM queue management, data entry, and data maintenance activities.
Exposure to CRM, SAP, Salesforce, or other business systems.
Email-
[email protected]
📌 Urgent Opening For Customer Service Associate at Airoli (Navi Mumbai)
🏢 PAREKH
📍 Navi Mumbai