We are looking for a motivated and customer-focused CRM Executive to join our team. The ideal candidate will be responsible for handling customer interactions, maintaining CRM records, following up with leads, and ensuring a smooth customer experience throughout the process.
Key Responsibilities
* Make outbound calls to customers and leads.
* Handle customer inquiries professionally.
* Follow up with prospective and existing customers.
* Maintain and update customer information in the CRM system.
* Coordinate with internal teams to ensure timely customer support.
* Maintain accurate records of customer interactions.
* Achieve daily calling and follow-up targets.
* Build and maintain positive customer relationships.
Requirements
* Graduate in any discipline (preferred).
* Good communication skills in Hindi and basic English.
* Basic computer knowledge (MS Office and CRM software is a plus).
* Robust interpersonal and customer service skills.
* Ability to work in a team and manage multiple tasks.
* Freshers and experienced candidates are welcome to apply.
Benefits
* Fixed salary
* Professional work setting
* Training and career growth opportunities
* Performance-based incentives
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
📌 CRM Executive (India)
🏢 Urbanmoney
📍 India
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