Maintain SLA and Network Uptime of 99.99%.

- Need to ensure the SLA (MTTR-4hrs) and TATs adherenceas per the Agreement with the Vendors.
- Manage the FRT Team allocated to get the required SLA(MTTR) for the routes.
- Process Compliance for Recent connectivity, Acceptance Test, - Data Base Consolidation/updation of ABD,HDD Reports, Fiber Details, - Third Party HDD clearance for Other operator &
- Co- Ordination with other Operators and Civic authorities - Ring closure of linear aerial and underground cases - Handling Field related issues and people management.
- Hands on Experience in handling In building solutions End to End - Co- Ordination with inter department for AT activity, Support to project, planning and Sales team & others.
- Completely responsible for &
- PM related activity - Report generation based on the Daily Patrol, Daily cuts, - Temporary &
- Permanent Rectification of fault with Vendor, Need to ensure the Field teams are available 24 X 7 to manage &
- Support for early restoration

📌 UG Technician (Bengaluru)
🏢 Atria Convergence Technologies
📍 Bengaluru