Requirements:

3+ years of experience in providing training in a retail or customer service environment

Worked in training department at a QSR chain/Luxury hotel

Role & responsibilities:

- Work closely with department managers to identify specific training needs for their teams and develop targeted training plans
- Conduct on-the-job training sessions for new and existing employees, using a variety of training methods such as classroom instruction, demonstrations, and hands-on activities
- Evaluate the effectiveness of training sessions and adjust the training program as needed
- Develop and maintain training materials, including presentations, manuals, and e-learning modules

Preferred candidate profile: Graduate/Diploma from a reputed Hotel Management Institute

- Thrives in fast-paced environment and ready for intra city travel
- Confident public speaker
- Excellent communication and interpersonal skills, with the ability to work effectively with a diverse group of employees.
- Robust organizational and time management skills.
- Knowledge of retail industry practices and trends.

📌 Training Manager (Mumbai)
🏢 Wagh Bakri
📍 Mumbai