1. Planning and Executing Training for Internal Employees
- Planning training programs for Relationship officers for updating their knowledge and skills
- Being involved with them at branches for client conversations and business conversion
- Solving queries of internal employees over phones and emails
KRA2
1. Planning and Executing Training for External Employees
- Planning the training calendar for the month after consulting each of the sales stake holder in the assigned territory.
- Execute the month plan as per the calendar by travelling to the assigned branches in their territory
- Maintain records of training and customer conversations
KRA3
1. Aiding business through solving business challenges
- Develop content in terms of one pagers, Presentations, calculators, product comparisons, sales kit etc for stake holders
- Develop content for training internal employees
KRA4
1. Ensuring self development
- Complete certification programs such as Licentiate, Associate, Fellowship, NCFM etc
- External trainings to update knowledge in the financial sector
KRA5
1. Ensuring basic KPI’s are met
- 16 Mandays, 6 Sales Calls
- All Relationship officers active month on month in the assigned circle
- Ensure assigned branches are active month on month
📌 TM-Trng Manager-BB- Chandigarh (Punjab)
🏢 Aditya Birla Group
📍 Punjab
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