Job Title : SmartComm Developer

Experience : 6 Years

Location : Bangalore / HYD / Kochi

Employment Type : Full-time

Job Summary :

We are seeking an experienced SmartComm Developer with 6 years of hands-on experience in SmartComm Platform to design, develop, and support customer communication solutions. The role involves building scalable, high-quality document generation solutions aligned with business and compliance requirements.

Key Responsibilities :

1.

SmartComm :

- Design, develop, and maintain customer communication solutions using SmartComm.
- Develop and enhance templates, layouts, rules, scripts, and content libraries.
- Implement batch and real-time document generation solutions.
- Work with XML, XSLT, and data mapping for document composition.

2. Integration &

- Technical Design :
- Integrate SmartComm with upstream/downstream systems (CRM, Core systems, ECM, Archive).
- Develop solutions using SmartComm Designer, Design Manager, and Communications Server.
- Support document distribution via print, email, PDF, and digital channels.
- Ensure solutions meet performance, scalability, and security standards.

3. Maintenance &

- Support :
- Perform defect analysis, bug fixes, and performance tuning.
- Provide production support and handle incident resolution.
- Participate in root cause analysis and preventive improvements.

4. Collaboration &

- Stakeholder Management :




- Work closely with business analysts and stakeholders to understand communication requirements.
- Translate business requirements into technical designs.
- Support UAT and production releases.
- Provide technical guidance to junior developers.

Required Skills &

Qualifications :

1.

Technical Skills :

- 6 years of experience in SmartComm/OpenText Exstream.
- Strong hands-on experience with : SmartComm/Exstream Designer &
- Design Manager, Control Center / Communications Server, XML, XSD, XSLT, and Scripting (JavaScript or Exstream scripting).
- Experience with document composition, batch processing, and real-time generation.
- Good understanding of print and digital communication workflows.

2. Tools &

- Platforms :
- Experience with version control tools (Git, SVN).
- Familiarity with Unix/Linux environments.
- Experience with CI/CD pipelines is a plus.

3. Domain &

- Soft Skills :
- Experience in Banking, Financial Services, Insurance (BFSI) is preferred.
- Strong analytical and problem-solving skills.
- Good communication and documentation skills.
- Ability to work independently and in a team-oriented workplace.
- Experience working in Agile/Scrum environments.
- Individual role.

Nice to Have :

- OpenText certification in Exstream / SmartComm.
- Experience with regulatory and compliance-driven communications.
- Exposure to cloud environments (AWS/Azure).

📌 ThoughtFocus - SmartCOMM Developer (India)
🏢 Thought Focus
📍 India