JobTitle TerritoryManager Function Commercial ReportsTo BranchManager Location Region TravelRequired 25%☐50%þ75%☐ AboutDHLBlueDartExpressIndia: Blue Dart Express Limited, a listed company, isa leader in courier, integrated air express package distribution, and eCommerceinSouthAsia,offeringawiderangeof logisticssolutions.Foundedin1983,itisrecognisedforreliable,time-bound,andsecuredeliveryservicesacross55,000+locationsinIndiaaswellasinternationally.Itscompetenciesspan acrossevaluationandcontracting,planningandtransition,deliveryandexecution, andspecificservicecapabilities.We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the quick-pacedlogisticsenvironment and ever-evolving supply-chains. It wholly-owns India's only scheduled air cargoairline, Blue DartAviationLimited, since May 1994, and the Concorde AirLogistics Limited, atransport,storage,andcommunicationsbusiness,sinceMay2004. BlueDartExpressLimitedisapartoftheDHLGroup'sDHLeCommercedivision,leveragingthisgloballogisticsleader's networkacross220countriesandterritoriestoprovidecomprehensiveexpressandlogisticssolutionstoourclients.Our robustnetworkandunmatchedinfrastructure havepositioned theBlueDartbrand asakeyIndia-grownlogisticsplayer withanunmatchedandphenomenalglobaloutreachrootedintheDHLbrandofitsmajorityshareholder.

Weareproudtobe consistentlyrankedamongIndia'sTop100GreatPlacestoWork,combiningitwithDHLGroup'sTop Employercertification.BeinganEmployerofChoiceisnotjustagoal it'safundamentalpartofwhoweare,committedto creatingaworkplacewherepeoplearevalued,empowered,andwearthesobriquet'BlueDarter'withhonour. If you are looking to join a purpose-led, people-first, company that shapes India's supply-chains with integrity and safety,BlueDartiswhereyoubelong.BlueDartofferscompetitivecompensationandcomprehensivebenefits,accessto cross-functional,successionplanningandglobalcareerpaths,andstrongcultureofrecognition.

PositionOverview: The Manager - Business Development /Territory Manager is responsible fordriving revenue growth through effective sales process management across all product categories, including DP, International, Retail, Cargo, and E-Retail. This role involvesoverseeingthesalesteam,implementingstrategicsalesandmarketingplans,andenhancingrevenuethrough channelpartners.Additionally,the Manager-BusinessDevelopmentmonitorsperformancemetricsandfostersstrong relationships with key clients to ensure operational excellence and profitability.

JobPurpose: Todrivetherevenuegrowthbymanagingthesalesprocessforallproductcategorieswithinthebranch.Thisrolefocuses onimplementingstrategicsalesinitiatives,optimizingchannelpartnerperformance,andensuringoperationalexcellence.

KeyRoles&Responsibilities;:



SalesStrategy&Planning; .Developandimplementshort-termandlong-termsalesstrategiesalignedwithorganizationalrevenueandprofitability goals. .Forecastsalestrends,setperformancetargets,anddeviseactionplanstoachievegrowthobjectivesacrossallproduct categories. .CollaboratewiththeRegionalSalesHead-Producttoidentifyopportunitiesfornewofferingsorproductmodifications to drive revenue. SalesOperations&PerformanceManagement; .Monitorbranchsalesperformanceagainsttargets,analysedeviations,andimplementcorrectivemeasurestoensure consistentgrowth. .OverseethesalesprocesstoensurecompliancewithStandardOperatingProcedures(SOPs)andbestpractices. .Driverevenuegrowththrougheffectivechannelpartnermanagement,includingperformancetrackingandsupport initiatives. ClientRelationshipManagement .Buildandmaintainstrongrelationshipswithkeyclients,decision-makers, and businesspartnerstoenhance customer satisfaction and retention. .Negotiaterates,serviceterms,andoffersinconsultationwiththeBranchHead, ensuringadherencetopricingand profitabilityguidelines.

FinancialManagement .Ensuretimelycollectionsandmanageaccountreceivablestomeetfinancialtargetsandmaintainhealthycashflow. .SupporttheBranchHeadinachievingoverallprofitabilitythrougheffectivecostcontrolandrevenueoptimization. TeamLeadership&CapabilityBuilding; .Providedirection,coaching,andsupporttothesalesteamtodriveperformanceandproductivity. .Ensureadequatestaffinglevelsand fostera high-performance,target-orientedculture. .Supportcapability-buildinginitiatives,includingsalestraining,skillenhancement,andperformanceevaluation programs.

Qualifications&Experience;: Education: .Bachelor's degreeinbusinessadministration,Marketing,Sales,or arelatedfielda Master'sdegree(MBA) ispreferred. .Relevantcertificationsinsalesmanagementormarketingareadvantageous.

Experience: .3-5yearsofexperienceinsales,marketing,orbusinessdevelopmentroles. .Proventrackrecordofdrivingrevenuegrowthandmanagingbranchoperationswithinthelogisticsorexpressdelivery industry. .Strong experienceindevelopingandexecutingstrategicsalesplans,monitoringperformancemetrics,andachieving financialtargets.

Skills&Capabilities;: TechnicalSkills: .Proficiencyinsalesmanagement techniquesandstrategies. .Strongunderstandingofmarketanalysisandcompetitivelandscape. .Experiencewithdataanalysisandreportingtoolstomonitorsalesperformance. .Knowledgeoflogisticsandexpressdeliveryindustrypractices. .Abilitytodevelopandimplementeffectivemarketingplans.

KeyCompetencies: .Strongleadershipskillswiththeabilitytomotivateanddevelopahigh-performingsalesteam.



.Excellentcommunicationandinterpersonalskillsforbuildingcustomerrelationships. .Strategicthinkingand problem-solvingabilitiestodrivesales performance. .Adaptabilityandresilienceinrespondingtochangingmarketconditions. .Customer-focusedmindsetwithacommitmenttodeliveringhigh-qualityserviceandsolutions.

KeyPerformanceIndicators: KRAs KPIs RevenueGrowth -%achievementofbranchrevenuetargets -%increaseinoverall salesvolumeyear-over-year -Revenuegeneratedfromnewcustomeracquisitions CustomerEngagement -Customersatisfactionscore(NPSorsimilarmetrics) -%ofcustomercomplaints resolvedwithindefined turnaround times OperationalEfficiency -%adherencetooperationalcosttargets(OCPKandOCPM) -%ofon-timedeliveries TeamDevelopment -Employeeengagementscoreswithin thesalesteam -%ofteammembersparticipatingintraininganddevelopmentprograms MarketExpansion -Numberofnewclientsacquiredintargetedsegments -%increaseinmarketshareforassigned productcategories ComplianceandReporting -Timelinessofsalesreportingtoseniormanagement -%adherencetocompliancestandardsandinternalpolicies PerformanceManagement -Adherencetoperformancemanagementsystemtimelinesforsalesstaff -%ofsalesteammeetingorexceedingindividualperformancetargets WhyjoinDHLBlueDart Whenyoujoinus, you're notjusttaking a job-you're becoming part ofa purpose-led movementthat's reshaping the future oflogisticsacrossIndiaandtheworld.AtBlueDart,wedon'tjustdeliverparcels-wedeliverexcellence,innovation,and opportunity every day. Here'swhatmakesusstandout: .GreatPlacetoWork®Certified-atestamenttoourpeople-firstculture,inclusiveenvironment,andcommitment to your growth and well-being. .Competitivepayandperformance-linkedrewardsthattrulyrecognizeyourimpact. .Structuredlearning,globalexposure,andon-the-jobcoachingtohelpyougrowfasterthanever. .Best-in-classbenefits-fromcomprehensivemedicalcover(includingoptionalparentalcare)tofinancial wellness and generous time off. .Aculturethatcelebratesdiversity,innovation,andboldthinking-whereyourvoiceisheardandyour contributionsmatter. .GlobalcareerpathsacrosstheDHLGroup,openingdoorstoopportunitiesin220+countriesandterritories. .TheprideofworkingwithIndia'smostawardedlogisticsbrand,trustedbymillionsanddrivenbypurpose. Thisisyourchancetodomeaningfulwork,buildacareerwithoutborders,andthriveinacompanythat'snotjustalogistics leader-butaGreatPlacetoWork.Comegrowwithus.

Disclaimer: AtBlueDartExpressLimited,all recruitmentisconductedthroughafair,transparent,andmerit-basedprocessaligned withourcommitmentstoHumanRightsandDiversity,Equity,Inclusion&Belonging;(DEIB). BlueDartdoesnotrequestoracceptanyfees,deposits,orpaymentsfromcandidatesatanystageoftherecruitmentor onboardingprocess.Anysuchrequestisfraudulentandunauthorized. BlueDartshallnotberesponsibleforanylossarisingfromsuchfraudulentactivity.Forverification,candidatesmaywrite to.

📌 Territory Manager - JOG (Mumbai)
🏢 DHL Aero Expreso
📍 Mumbai