Job Responsibilities- Handle inbound and outbound customer calls.
- Build and maintain strong customer relationships.
- Manage customer accounts and provide end-to-end account servicing.
- Create, update, and maintain property listings on the platform.
- Track and manage lead activities through the CRM.
- Follow up with customers and coordinate with internal teams for timely issue resolution.
- Ensure high customer satisfaction through prompt support and effective communication. Requirements- Graduate in any discipline.
- 0–3 years of experience in Customer Support, Telecalling, Customer Success, Account Servicing, or CRM.
- Good communication skills in English and Hindi.
- Basic knowledge of MS Office and CRM tools.
- Customer-focused with valuable interpersonal and problem-solving skills.
Preferred Experience in Real Estate, BPO, Customer Support, or Tech Operations.