02 Aug
|
Medscoders Private
|
Noida
02 Aug
Medscoders Private
Noida
Sales Executive – Customer Acquisition & Lead Conversion Company: MEDSCoders Private Limited Location: Sector 63, Noida, Uttar Pradesh Job Type: Full time | Work From Office Working Days: 6 Days a Week Office Timing: 10:30 AM – 06:30 PM Experience: 1–5 Years in Sales, Telecalling, Customer Relationship Management or Business Development About MEDSCoders Private LimitedMEDSCoders Private Limited is a fast-growing healthcare technology company committed to providing reliable and professional caregiving services through its digital healthcare platform. We are looking for an enthusiastic, confident, and target-driven Sales Executive who can effectively communicate with prospective customers, convert inquiries into successful bookings, and build long-term customer relationships. The ideal candidate should have excellent communication skills, a customer-first approach, and the ability to convert leads into paying customers while maintaining the highest standards of professionalism.
Key Roles & ResponsibilitiesContact potential customers through inbound and outbound calls, WhatsApp, emails, and other communication channels. Follow up with leads generated through digital marketing campaigns, website inquiries, social media platforms, referrals, and business partners. Understand customer requirements and recommend the most suitable caregiving services based on their needs.
Explain company services, pricing, service packages, terms, and policies clearly and professionally. Convert inquiries into confirmed customer bookings by effectively handling objections and building customer confidence. Maintain regular follow-ups with prospective customers until successful conversion.
Build and maintain long-term relationships with customers to encourage repeat business and referrals.
Achieve daily, weekly, and monthly sales and conversion targets assigned by the management. Maintain accurate records of customer interactions, follow-ups, and sales activities in CRM software.
Coordinate with the Operations and Customer Support teams to ensure smooth onboarding and service deployment. Address customer concerns promptly and provide appropriate solutions to improve customer satisfaction. Collect customer feedback and share insights with management to improve products and services.
Generate upselling and cross-selling opportunities for additional healthcare services whenever applicable. Ensure timely follow-up on pending quotations, service requests, and customer inquiries. Maintain complete confidentiality of customer information and company data.
Stay updated with company services, promotional campaigns, pricing structures, and market trends.
Required Skills & QualificationsMinimum 1 year of experience in Tele Sales, Customer Support, Inside Sales, Business Development, or Customer Relationship Management. Excellent communication skills in Hindi and English (additional regional languages will be an advantage). Strong convincing, negotiation, and closing skills. Ability to build trust and maintain positive relationships with customers.
Experience handling inbound and outbound customer calls. Ability to handle customer objections and convert inquiries into confirmed sales. Comfortable achieving daily calling and sales targets. Basic knowledge of CRM software, Microsoft Excel, Word, and Google Workspace. Strong interpersonal, listening, and problem-solving skills. Self-motivated, energetic, and capable of working in a target-oriented environment. Positive attitude with a passion for delivering exceptional customer service.
📌 Telesales Executive (Noida)
🏢 Medscoders Private
📍 Noida