Job Title: LEAD ADMINISTRATOR L1
City: Mumbai
State/Province: Maharashtra
Posting Start Date: 6/27/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building cutting-edge solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Provide advanced administration, configuration, and troubleshooting support for Nginx and WAS environments, ensuring optimal system performance, stability, and scalability.

We need candidates from Middleware background who have primary experience in Nginx and secondary in WebSphere.

Roles & Responsibilities:
 Manage and troubleshoot Nginx server configurations and performance issues.

 Configure and optimize:

- Reverse proxy setups
- Load balancing and routing rules
- SSL/TLS configurations

 Perform performance tuning (caching, compression, worker settings).

 Handle incident calls, conduct in-depth technical analysis, and provide resolution.

 Perform Root Cause Analysis (RCA) for major incidents.

 Implement change requests, deployments, and configuration updates.

 Should have hands-on experience on Linux commands.

 Shell Scripting knowledge.

 Additionally Administer and troubleshoot WebSphere Application Server environments:

- IHS & WAS installation and configuration
- Application deployment
- Cluster and node management
- JVM tuning and analysis





 Develop and maintain technical documentation and SOPs

Key Skills:
Nginx Administration, WebSphere, WAS, Linux, Reverse Proxy, Load Balancer, Performance Tuning, SSL/TLS, HTTP Debugging, 4xx, 5xx, JVM Tuning, Deployment, Incident Management, RCA, Shell Scripting, Production Support

Technical Requirements:
Primary – Nginx

 Strong expertise in:

- Nginx architecture and configuration
- Reverse proxy and load balancing (Layer 4/Layer 7)
- URL rewriting and request routing
- SSL/TLS troubleshooting

 Experience in:

- Performance tuning
- Debugging HTTP errors (4xx/5xx)

Secondary – WAS & IHS

 Hands-on experience with:

- WebSphere Application Server administration
- Application deployments and troubleshooting
- JVM tuning and performance analysis

 Knowledge of:

- Clusters, nodes, and federated environments

Other Skills

- Linux/Unix administration
- Shell scripting (preferred)
- Monitoring tools (AppDynamics, Dynatrace, Prometheus)

Key Competencies

- Strong analytical and problem-solving skills
- Ability to handle production-critical issues
- Leadership and mentoring abilities
- Effective stakeholder communication

Key Performance Indicators (KPIs)

- Complex incident resolution efficiency
- RCA quality and prevention of recurring issues
- System performance improvements
- Change success rate
- Team mentoring effectiveness

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Areas of responsibility




Triaging and resolution of tickets Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.
SLA Monitoring Ensure SLA compliance for assigned technology areas and ensure proactive escalation management.

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Performance tuning and optimization Analyse system performance data, coordinate findings on system behaviour, and support capacity planning initiatives to enhance overall system efficiency.
Perform system Improvements Create mitigation measures to evaluate new tools or improvements by collaborating with technical teams.
Handling disaster recovery Perform security assessments and recovery drills, and implement necessary controls to ensure compliance with established security standards.
Reporting and stakeholder engagement Participate in weekly and monthly service review meetings, provide updates on performance and issues, and support stakeholder communication to ensure transparency and service alignment.

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Team Management Collaborate with team members to resolve open tickets and service requests.
Knowledge base and continuous learning Contribute to updating SOPs, knowledge articles and maintaining the knowledge repository for the purpose of future ticket resolution.

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Mandatory Skills: NGINX .

Experience: 5-8 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

📌 LEAD ADMINISTRATOR (India)
🏢 Wipro
📍 India