Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP FIORI/Gateway architecture
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous interaction with different teams to understand system intricacies and deliver timely solutions that maintain business continuity and enhance system performance.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.




- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to prioritize and address system issues effectively.
- Mentor junior team members to develop their problem-solving skills and technical knowledge.
- Monitor system health and proactively identify potential risks to prevent disruptions.

Skilled & Technical Skills:

- Must To Have Skills: Proficiency in SAP FIORI/Gateway architecture.
- Experience in troubleshooting and resolving complex issues within SAP FIORI and Gateway environments.
- Strong understanding of integration between SAP FIORI applications and backend systems.
- Ability to analyze logs, trace errors, and perform root cause analysis in distributed systems.
- Familiarity with SAP system landscapes and transport management processes.

Additional Information:

- The candidate should have minimum 5 years of experience in SAP FIORI/Gateway architecture.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer (India)
🏢 Accenture
📍 India