We are looking for a Collection Executive to join our team at Iat Networks to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹15,000 - ₹33,000 and opportunities for growth.
Key Responsibilities
- Handle customer calls professionally and efficiently.
- Address customer queries, resolve concerns and manage complaints.
- Keep records of customer interactions and follow up when required.
- Provide customers with accurate information to help resolve their issues.
- Meet performance targets and work with other departments to manage complex issues.
Job Requirements: You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.