We are looking for a dynamic and enthusiastic Telecaller / Counsellor to join our team.
Key Responsibilities:
- Make and receive calls to assist prospective customers or students.
- Provide counselling and guide clients with accurate information.
- Follow up on leads and maintain robust customer relationships.
- Handle inquiries professionally and convert leads into enrollments or sales.
- Maintain accurate records of customer interactions and follow-ups.
- Coordinate with the team to ensure smooth operations.
Requirements:
- Excellent communication and counselling skills.
- Strong interpersonal and convincing abilities.
- Ability to multitask and manage time effectively.
- Positive attitude with a customer-focused approach.
- Basic computer knowledge and proficiency in MS Office.
- Ability to work independently and as part of a team.
- Prior experience in telecalling, counselling, or customer support is preferred but not mandatory.
Skills:
- Excellent verbal communication
- Active listening
- Multitasking
- Time management
- Problem-solving
- Customer relationship management
- Teamwork
Pay: ₹8,000.00 - ₹15,000.00 per month
Benefits
- Commuter assistance
- Health insurance
Work Location: In person
📌 Telecaller (Dilsukhnagar)
🏢 mpr global education private
📍 Dilsukhnagar
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