Outbound Calling : Proactively calling prospects to generate leads or sell products/services.

Inbound Calling : Handling incoming customer queries, complaints, and requests.

Customer Relationship Management : Building rapport, identifying needs, and providing solutions.

Database Management : Updating and maintaining accurate records of calls and customer information.

Target Achievement : Meeting daily, weekly, or monthly sales and productivity quotas.

Following Scripts : Utilizing provided scripts to maintain brand consistency while adapting to client responses.

Required Skills and Qualifications Communication : Excellent verbal and written skills, with proficiency in English and regional languages.

Computer Proficiency : Experience with CRM software and MS Office (Word, Excel).

Interpersonal Skills : Active listening, negotiation, and persuasion skills.

Experience : Previous experience in sales or customer service is often required, but freshers are frequently accepted.

Education : Typically a high school diploma or higher.

📌 Telecaller (Jalandhar)
🏢 Arogyams Allergy Rakshak Private
📍 Jalandhar