Job Title: Technical Delivery Specialist Req ID: 61231 Job Function: Business Services & Operations Posting Start Date: 31/07/2026 Posting End Date: 31/08/2026 Division: UK Business Job Location: IND-Bengaluru-RMZ Ecoworld Advertised Salary: Competitive About The Role The Site Reliability Engineering Manager manages a team within the site reliability engineering organisation ensuring BT delivers the service performance, reliability and availability that internal and external customers expect, through contributing in cross-functional engineering discussions to achieve scalable, measurable, fault-tolerant, and cost-effective cloud services. What You’ll Be Doing Coordinates teams through the implementation of recent software development life cycle automation tools, frameworks, and code pipelines (continuous integration/continuous delivery pipelines), ensures teams follow best practices with a focus on the re-use of application code, and demonstrates consistent software delivery practices and produces continuous integration/continuous delivery platform solutions using cloud, infrastructure as code and container technologies

Collaborates with engineering leadership in supporting the development of the architectures and practices that should be adopted in order to deliver on engineering and operational goals

Provides technical support to product teams to optimise availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning





Solves problems relating to mission-critical services and builds automation to prevent problem recurrence with the goal of automated response to all non-exceptional service conditions

Executes new builds of infrastructure tooling that improves reliability across the entire product surface area, dealing with massive distributed scale

Coordinates the work with development teams during design phase, to build and perform infrastructure upgrades to support applications availability and reliability

Manages the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements

Leads a team in the implementation of approaches that scale systems sustainably through mechanisms like automation and evolves systems by pushing for changes that improve reliability and velocity

Oversees the delivery of infrastructure as code software to improve the availability, scalability, latency, and efficiency of services

Oversees the implementation of robust monitoring and alerting systems

Manages the queue and support processing to ensure early warning of support issues

Owns and leads retrospective and preventive actions after each high severity production incident

Champions, continuously develops and shares with team knowledge on emerging trends and changes in site reliability engineering best practices and industry standards

Coaches talent, and manages others, to develop capabilities and ensure performance through upskilling, development and recruitment

Implement ways to improve working processes within the area of site reliability engineering responsibility Essential Skills / Experience Desirable Skills / Experience Our Package

📌 Technical Delivery Specialist (Bengaluru)
🏢 BT Group
📍 Bengaluru