We are looking for a Technical Support Administrator to provide technical support for web applications while also handling day-to-day administrative activities. The ideal candidate should have basic web technology knowledge, robust troubleshooting skills, and the ability to manage administrative tasks efficiently.
Key ResponsibilitiesTechnical Responsibilities
- Provide technical support for websites and web applications.
- Troubleshoot and resolve user-reported issues.
- Perform basic website updates using HTML, CSS, and jQuery.
- Test website functionality after deployments and updates.
- Coordinate with the development team to resolve technical issues.
- Monitor website performance and report bugs.
Administrative Responsibilities
- Maintain employee attendance and leave records.
- Coordinate interview scheduling and candidate communication.
- Assist with onboarding and offboarding activities.
- Prepare and maintain employee documentation.
- Coordinate monthly payroll inputs, including attendance, leave, and salary-related records.
- Maintain office records, reports, and administrative documentation.
- Schedule meetings and coordinate internal communications.
- Track IT assets and maintain inventory records.
- Support HR and management with day-to-day administrative activities.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
- 1 years of experience in Technical Support, Web Support, or Administrative Support.
- Basic knowledge of HTML, CSS, and jQuery.
- Basic understanding of JavaScript and browser developer tools.
- Familiarity with Microsoft Office (Excel, Word, Outlook).
- Good organizational, communication, and problem-solving skills.
- Ability to handle multiple tasks and work effectively in a team.
Key Skills
- HTML,CSS
- Basic jQuery
- Website Support & Troubleshooting
- Leave & Attendance Management
- Interview Coordination
- Payroll Support
- Documentation & Record Keeping
- Microsoft Excel & Office
- Communication & Coordination
- Time Management
- Problem-Solving