Role Overview

Rocket India is looking for a dynamic, detail-oriented Business Solutions & Reporting Professional to design, develop and maintain technology-driven business solutions that improve productivity, automate workflows and deliver actionable insights. This is an individual contributor role that works closely within a collaborative team environment. The ideal candidate will bring strong hands-on expertise across Microsoft technologies, including PowerPoint, VBA, PowerApps, Power Automate, SharePoint, Power BI, SQL and SSRS. This role requires independent judgment, creativity, analytical thinking and strong business problem-solving skills to support process improvement and operational effectiveness.

The successful candidate will partner with stakeholders across functional areas to understand business needs, develop scalable solutions and help teams make faster, smarter and more informed decisions.

Day-to-Day Responsibilities

Power Platform Development

- Design, build and maintain custom applications using PowerApps
- Automate business processes and workflows using Power Automate
- Integrate PowerApps and Power Automate with SharePoint, SQL and other data sources
- Identify opportunities to reduce manual effort and improve process efficiency

Business Intelligence & Reporting

- Develop interactive dashboards and reports using Power BI
- Create, enhance and maintain SSRS reports for operational and strategic reporting needs
- Perform data modeling, DAX calculations and report performance tuning
- Translate business requirements into clear, accurate and actionable reporting outputs

Database Management

- Write, troubleshoot and optimize SQL queries for data extraction, transformation and reporting
- Support relational database and data warehouse management activities




- Validate data accuracy and ensure reporting logic aligns with business requirements

SharePoint Administration

- Customize SharePoint sites, lists and libraries to support business workflows
- Implement document management and collaboration solutions
- Support integration between SharePoint and Microsoft Power Platform tools

Presentation & Automation

- Create impactful, stakeholder-ready presentations using PowerPoint
- Develop VBA scripts to automate repetitive tasks in Excel, Word and PowerPoint
- Present insights and process recommendations in a clear, skilled and business-friendly manner

Mandatory Qualifications

- Graduate in any discipline; relevant technical or business analytics background preferred
- Relevant experience in business reporting, data analysis, automation, business intelligence or process improvement
- Proven experience designing and developing business solutions using Microsoft technologies
- Ability to work independently on varied assignments using judgment, discretion and creativity
- Strong problem-solving, analytical and process improvement skills
- Experience collaborating with cross-functional teams and business stakeholders
- Ability to translate business problems into practical, scalable technical solutions

Required Technical Proficiency

SkillRequired Proficiency

PowerAppsIntermediate

Power AutomateIntermediate

Power BIAdvanced

SQLAdvanced

SSRSAdvanced

SharePointIntermediate

VBAIntermediate

PowerPointExpert

Preferred Skills





- Call center reporting experience
- U.S. mortgage industry or mortgage operations exposure
- Knowledge of MySQL
- Experience with AWS or Microsoft Azure
- Experience with Tableau
- Familiarity with operational reporting, productivity metrics and performance dashboards
- Experience supporting business transformation or automation initiatives

Organizational Value Propositions

At Rocket India, you’ll be part of a mission-driven team focused on innovation, collaboration and operational excellence. We believe in using technology, data and process improvement to create meaningful business impact and help teams work smarter. In this role, you will have the opportunity to:

- Build solutions that improve productivity and reduce manual work
- Deliver insights that support faster and better business decisions
- Work with modern Microsoft technology platforms across automation, analytics and collaboration
- Partner with talented cross-functional teams to solve real business challenges
- Contribute to a culture that values ownership, creativity, continuous improvement and client-focused outcomes
- Grow your expertise across business intelligence, workflow automation, reporting and stakeholder communication

“We are committed to providing a fair and inclusive workplace for all team members and applicants. All qualified applicants will receive consideration for employment without regard to sex, religion, caste, disability, or gender identity, consistent with applicable Indian law, including the Constitution of India, the Code on Wages, 2019, the Rights of Persons with Disabilities Act, 2016, and the Transgender Persons (Protection of Rights) Act, 2019. We welcome applications from persons with disabilities and from all sections of society.”

📌 Team Manager- Customer Services Operations (Bengaluru Urban)
🏢 Rocket
📍 Bengaluru Urban