Customer Service:

 Greet and assist customers in a friendly and courteous manner.

 Sell tickets, answer inquiries about showtimes and seating, and handle

customer concerns or issues professionally.

 Maintain a helpful and approachable demeanor to enhance the overall

customer experience.

2. Ticket Sales and Box Office:

 Operate ticketing software and cash registers accurately.

 Ensure ticket sales are conducted efficiently, and transactions are handled

promptly.

 Assist with ticket inventory management.

3. Concession Stand Support:

 Assist in preparing and serving concession items such as popcorn, snacks,

and beverages.

 Maintain cleanliness and orderliness of the concession area.

 Handle cash transactions and provide change accurately.

4. Usher Duties:

 Monitor auditoriums to ensure a smooth seating process and address any

disruptions or issues.

 Assist with cleaning and preparing auditoriums between screenings.

 Help patrons find seats and ensure compliance with safety and seating

policies.

5. Security and Safety:

 Assist in maintaining a safe and secure environment for customers and staff.

 Monitor entrances and exits to prevent unauthorized entry.

 Follow emergency procedures and assist in evacuations if necessary.

6. Facility Maintenance:

 Report maintenance and cleanliness issues to management promptly.

 Assist in routine cleaning tasks, including restrooms, lobby areas, and

common spaces.





 Help maintain the cleanliness and appearance of seating areas.

7. Cash Handling and Reporting:

 Handle cash transactions accurately and securely.

 Assist in preparing daily financial reports and reconciling sales.

 Maintain cash registers and change funds as directed.

8. Collaboration:

 Work closely with other cinema staff members to ensure productive operations.

 Assist in special events, promotions, and marketing initiatives as needed.

Qualifications:

 High school diploma or equivalent.

 Previous experience in a customer service role is beneficial.

 Excellent communication and interpersonal skills.

 Ability to handle cash transactions accurately.

 Basic knowledge of safety and security procedures.

 Strong attention to detail and the ability to work in a fast-paced environment.

 Flexibility to work evenings, weekends, and holidays as required.

A Cinema Duty Officer is a vital part of the cinema's front-line staff, contributing to

the overall customer experience and assisting in various operational tasks. This role

requires a friendly and customer-oriented attitude, attention to detail, and a

willingness to collaborate with the cinema team to ensure the smooth operation

Qualification: Any Degree

Experience : 5 to 7 Year Experience preferred

Age limit within :37

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 Duty Manager( Retail, Hotel, QSR Experience preferred) (India)
🏢 PVR Cinemas
📍 India