Job Summary

We are seeking a warm, organised, and empathetic Receptionist to join our multidisciplinary team. In this role, you will be the face of our centre, welcoming families, managing appointments, and ensuring smooth daily operations. Because we serve children and individuals with diverse learning, communication, and developmental needs, a patient, compassionate, and welcoming demeanor is absolutely essential.

Key Responsibilities

1. Front Desk & Customer Service

- Greet families, children, and visitors with a warm, positive, and reassuring attitude.
- Answer phone calls, emails, and Whats App inquiries promptly, providing accurate information about our speech therapy and special education services.
- Maintain a calm, tidy, and child-friendly waiting area.

2. Scheduling & Appointment Management

- Coordinate and manage complex schedules for multiple speech-language therapists and special educators.
- Book initial assessments, regular therapy sessions, and make-up classes.
- Manage cancellations, fill sudden openings from the waiting list, and send daily appointment reminders to parents.

3. Administrative & Data Support

- Maintain strict confidentiality while handling sensitive client files, case histories, and progress reports.
- Onboard new families by assisting them with intake forms and digital registration.




- Manage billing, collect session fees, issue receipts, and track outstanding payments.
- Assist therapists with basic administrative tasks, such as printing worksheets or organizing teaching materials.

Skills & Qualifications

- Experience: Previous experience as a receptionist or admin assistant (experience in a clinic, hospital, preschool, or special education setup is highly preferred).
- Soft Skills: Outstanding empathy, patience, and active listening skills. Ability to interact gently with children who may have communication or behavioral differences.
- Communication: Clear, polite, and qualified verbal and written communication skills.
- Tech Savvy: Proficiency in MS Office (Word, Excel) and basic clinic management or scheduling software.
- Multitasking: Excellent organisational skills with the ability to handle a busy front desk without losing composure.

*

- Time 3 pm To 8 pm

What We Offer

- A supportive, inclusive, and purpose-driven work environment.
- Competitive salary based on experience.
- Opportunities to learn about child development, speech therapy, and special education

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

- Paid sick time

Work Location: On the road

📌 Receptionist (India)
🏢 Shabd Speech Therapy & Special Education Centre
📍 India