Guest Relation Executive (India)

Guest Relation Executive (India)

02 Aug
|
Ascent Brand Works
|
India

02 Aug

Ascent Brand Works

India

Interested candidates can share your profile to [email protected] / +91-XXXXXXXXXX
should be fluent in Hindi

Core Responsibilities

- Guest Engagement: Warmly greet and assist guests, identifying and attending to VIPs and special requests.
- Issue Resolution: Promptly handle guest complaints and inquiries, collaborating with departments for swift resolution.
- Operational Support: Assist with check-in/check-out processes and coordinate amenities, transportation, or event bookings.
- Feedback Management: Proactively collect guest feedback during their stay to improve service, encouraging positive reviews.
- Information Management: Maintain up-to-date knowledge of hotel facilities, services, and local attractions

Job Types: Full time, Permanent

Pay: ₹18,000.00 - ₹35,000.00 per month

Benefits:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Guest Relation Executive (India)
🏢 Ascent Brand Works
📍 India

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