Company Description NoBrokerHood is a technologically advanced visitor, community, and finance & asset management platform designed to make life secure and convenient for gated societies across India. Launched in 2018 as a subsidiary of NoBroker, India’s first prop-tech unicorn, it now manages over 25,000 societies and serves more than 4.8 million families nationwide.

The platform supports all society stakeholders through dedicated interfaces for administrators, management committee members, security staff, and residents, while also offering services such as home maintenance and property renting or selling. With features like Monetisation and Marketplace, NoBrokerHood helps communities and businesses create additional revenue streams. Backed by strong security credentials including Level 1 PCI-DSS, GDPR and PDPB guidelines compliance, ISO 27001 certification, and recent funding of $5 million from Google, NoBrokerHood is growing rapidly and expanding its community-first solutions.

Role Description This is a full-time, on-site Team Lead (Calling Process) role based in the Greater Bengaluru Area, focused on marketing campaigns for NoBrokerHood.

The Team

Lead will oversee a calling team executing outbound and inbound campaign calls to prospective and existing customers, ensuring high-quality interactions and campaign effectiveness. Daily responsibilities include planning calling strategies, assigning targets, monitoring call performance, and guiding team members to meet lead generation and conversion goals.



The role involves collaborating with marketing and operations teams to refine scripts, improve processes, and align calling activities with campaign objectives and customer experience standards.

The Team

Lead will also analyze campaign data, prepare performance reports, manage escalations, and support training and coaching to build a high-performing calling team.

Qualifications

- Candidates should possess strong Team Leadership and Team Management skills, with experience guiding and motivating calling or sales teams.
- Candidates should possess excellent Communication skills, including transparent verbal communication, listening, and the ability to handle customer objections professionally.
- Candidates should possess solid Analytical Skills to interpret calling metrics, campaign data, and performance reports to drive improvements.
- Candidates should possess Operations Management capabilities to plan schedules, allocate resources, and ensure efficient workflow in a calling environment.
- 3–7 years of experience in calling processes, telesales, contact center operations, or campaign management, including at least some experience in a team lead or supervisory role.
- Proficiency with CRM tools, calling software, and basic Excel or reporting tools to track and analyze campaign performance.
- Ability to work in a fast-paced environment, manage multiple campaigns, and meet performance targets and timelines.
- Bachelor’s degree in business, marketing, communications, or a related field is preferred; relevant experience may be considered in lieu of formal education.

📌 Team Lead (Calling process ) - Marketing Campaigns _3-7Yrs (Bangalore Metropolitan Area)
🏢 NoBrokerHood
📍 Bangalore Metropolitan Area